Apple online customer satisfaction drops to lowest point in four years

In a survey of more than 24,000 customers, Apple’s (AAPL) online customer satisfaction during the Thanksgiving and Christmas shopping seasons was found to be at its lowest in the past four years according to Forsee, an industry analyst firm. Apple slipped out of the top five for highest online customer satisfaction during the holiday shopping season, falling to a score of 80/100 – a drop of three...

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Record-breaking 17.4 million Android and iOS devices activated on Christmas Day; tablets top smartphones

More Android and iOS devices were activated on Christmas Day this year than on any other day. According to analytics firm Flurry, 17.4 million Android and iOS devices were activated during the holiday, an increase of 332% compared to an average of 4 million activations per day. This year’s numbers were found to be more than two and a half times larger than Christmas Day last year, which saw 6.8 million...

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iOS apps see Christmas sales spike shrink in 2012

Distimo just released its statistics on Christmas Day app downloads and revenue growth… and the download spike is far smaller than it was last year. Back in 2011, Christmas Day iOS app download volume spiked 230% above the December average. This year, the increase was just 87% — far below industry expectations. The revenue spike came in at 70%.[More from BGR: Google names 12 best Android apps of 2012]Interestingly,...

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Drugs group Lundbeck's shares hit by profit warning

 Shares in Danish drugs firm Lundbeck fell to their lowest level in over 12 years on Wednesday after it cut its profits forecast for the next two years as European sales slow and spending on new products rise to combat generic competition.The company has already warned that earnings would stall until 2015 due to cheap generic competition for its existing drugs, meaning new products will be vital...

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New Mauritius Hotels posts 25 pct drop in full-year profit

Luxury hotels group New Mauritius Hotels (NMH) reported a 25 percent fall in full-year pretax profit, citing higher finance costs and fewer tourists, and forecast a 15 percent drop in first-quarter earnings.Ranked among the Indian Ocean island's most-traded stocks, NMH said on Wednesday that pretax profit for the year to September 30 fell to 603 million Indian rupees, with earnings per share down...

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FedEx: cost plan can counter sluggish growth

FedEx is more pessimistic about the U.S. economy than it was three months ago, but more assured of its own ability to grow earnings.The world's second-largest package delivery company lowered its economic forecast for the U.S., saying that there remains a lot of uncertainty for the company and the country.Its forecast for the current quarter, which incorporates the critical holiday season, falls short...

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FedEx says it can grow by cutting costs

 FedEx may be pessimistic about the U.S. economy, but it's confident about growing its earnings.The world's second-largest package delivery company, a bellwether for economic health because of the vast number and kinds of shipments it handles, lowered its economic forecast for the U.S., saying there remains a lot of uncertainty for the country.FedEx maintained its earnings forecast for the full...

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